Volkswagen Warranty

When it comes to driving with confidence, Volkswagen stands out with a comprehensive suite of products and services to ensure you’re well taken care of for years to come. From exceptional warranties to convenient features, Volkswagen aims to provide peace of mind for every owner. Our team at Capistrano Volkswagen put together this article to explore Volkswagen’s offerings, including the service warranty, help warranty, vehicle coverage, and how regular maintenance is critical in keeping your warranty intact.

Service Warranty

Volkswagen’s commitment begins with its Scheduled Carefree Maintenance program. This service covers the first two years or 20,000 miles (whichever comes first) of manufacturer-recommended maintenance. During this period, you won’t have to worry about routine services such as oil changes or tire rotations.

The goal is simple: to provide the peace of mind to enjoy your new Volkswagen without the burden of unexpected maintenance costs. Regularly following these maintenance guidelines helps ensure your vehicle performs optimally throughout the years.

Help Warranty

Life can be unpredictable, so Volkswagen offers a 24/7 roadside assistance program. Whether you’re facing a flat tire or need a jump start, you can count on Volkswagen to come to your aid whenever you need it. This service lasts for three years from the date of purchase to help you feel secure on the road. Help is always a phone call away, allowing you to focus on what matters — enjoying your drive.

Vehicle Coverage

Volkswagen’s New Vehicle Limited Warranty is another cornerstone of its commitment to you. This warranty lasts for four years or 50,000 miles, covering nearly all your vehicle’s components and ensuring that you can drive with confidence. From bumper to bumper, this warranty provides coverage against defects in materials and workmanship. This means you don’t have to stress out about financing repairs of manufacturer defects or other unexpected maintenance needs.

While this warranty covers a wide variety of items, there are a few things that it doesn’t cover. Knowing the exceptions can help you find the right source for any other issues. Here are a few exceptions to Volkswagen’s vehicle warranty:

  • Damages caused by an accident, theft, or vandalism: To seek insurance for these items, you may have to go through your car insurance company.
  • Wear-and-tear parts: Volkswagen’s warranty typically doesn’t cover items that wear down due to regular wear and tear, such as windshield wipers or brake pads.
  • Environmental damage: Similar to accidents, theft, and vandalism, you may have to go through your auto insurance company to fund repairs to environmental damage.

Battery Warranty

Volkswagen offers a comprehensive factory replacement battery warranty to provide you with peace of mind. For batteries sold between June 1, 2012, and December 31, 2014, the warranty covers defects in materials and workmanship for 24 months, regardless of mileage. Following this initial period, Volkswagen will cover a percent of the replacement cost for the first five years of the battery’s life span, with the customer responsible for the remainder of the expense, including labor.

For batteries sold after January 1, 2015, the warranty period lasts up to 36 months, maintaining the same benefits. After this three-year mark, the policy continues until the five-year limit. Notably, these terms don’t apply to the Volkswagen Economy 12-Volt Replacement Batteries, which have a shorter warranty of just 12 months. You’ll need to present the defective battery or vehicle and proof of purchase to an authorized Volkswagen dealer to initiate a warranty claim.

However, it’s important to be aware of certain limitations within the warranty. The warranty doesn’t cover improper installation, misuse, or use outside the recommended applications, such as commercial or marine environments. Volkswagen also excludes any damages arising from time lost or inconvenience. For complete warranty terms and conditions specific to your vehicle, consult the online owner’s manual for detailed information.

Convenience Features

Convenience is key in the digital age. The myVW app lets you control your vehicle from the palm of your hand. This innovative app provides features such as remote start, door locking/unlocking, and boundary alerts. Imagine starting your car from the comfort of your home on a chilly morning or finding it in a crowded parking lot. For electric vehicle owners, the app also offers functionalities such as checking battery status and finding nearby charging stations. This integration of technology enhances convenience and empowers you to manage your vehicle effectively.

How Regular Maintenance Supports Your Warranty

Preserving your warranty is an essential part of maintaining your Volkswagen. Completing recommended maintenance — such as oil changes, brake inspections, and tire rotations — ensures your vehicle operates at peak performance and remains eligible for warranty coverage.

Ignoring these crucial services can lead to voided warranties and significant repair costs down the line. Regular maintenance helps you stay ahead of potential issues, prolongs the life of your vehicle, and provides the necessary documents should any warranty claims arise. By being proactive with your vehicle’s care, you safeguard your investment and enjoy the peace of mind that comes with a well-maintained Volkswagen.

Want To Learn More About All Your Warranty Options?

If you’re in the San Juan Capistrano area and want to learn more about Volkswagen’s warranty options, our knowledgeable team at Capistrano Volkswagen is here to help. Whether you’re interested in specific warranties, the myVW app, or our maintenance services, we’re just a call or visit away.

Volkswagen offers an extensive range of warranties and services. From the service warranty to roadside assistance and cutting-edge convenience features, Volkswagen keeps you covered for the long haul. Don’t leave your vehicle’s care to chance — contact Capistrano Volkswagen today to keep your Volkswagen a reliable companion for years to come.

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