Buying a new car can be a big commitment. There are a lot of factors to consider, and it isn’t something you want to rush. At Capistrano Volkswagen, we understand this and want to help guide you on your car-buying journey.

Don’t think of us as salespeople, because you will never be pressured into making a purchase at Capistrano Volkswagen. When you come to us, you can be guaranteed a transparent, stress-free experience with skilled professionals who are there to answer your questions and find the perfect Volkswagen for your needs.

Low-Pressure Sales Experience

Walking into a traditional car dealership can be a little intimidating. When you visit Capistrano Volkswagen, you’ll be met by a team with a low-pressure approach to sales. No one is determined to get you to sign on the line. Instead, we want you to tell us exactly what it is you’re looking for in a car. Our sales experts are at your disposal, on hand to answer any questions you might have and to use their years of experience to offer recommendations about what cars from our Volkswagen lineup give you what you’re looking for.

Knowledgeable and Experienced Staff

We take a lot of pride in the amazing team we’ve built here at Capistrano Volkswagen over the years. Speak to any member of our staff, and you’ll be talking to some of the most talented individuals in the industry.

Our passionate sales team are experts in all things Volkswagen. They know the technical specs of our lineup inside and out. Think of our sales process as something like matchmaking. Our team is there to help you make an informed purchase. They will provide valuable insights throughout the buying process, helping you find a car that fits all your needs and maximizes your budget.

Our expert service team is just as skilled as our sales team. We strive to carry on the same welcoming customer experience over the course of your vehicle’s life. If you need any assistance with repairs and maintenance after you’ve bought one of our vehicles, one of our Volkswagen specialists is always ready to help.

Comprehensive Service Department

Buying a car is one of the biggest investments you can make, but sadly cars don’t stay new forever. No matter how well you care for a vehicle, it will eventually need a professional service to either repair an issue or to help prevent problems later down the line.

At Capistrano Volkswagen, we try to take all the stress out of vehicle maintenance and repair as much as we’re able. We have a team of highly trained technicians working in our state-of-the-art service department. These mechanical wizards can meet the repair needs of any vehicle put in front of them, but they are true Volkswagen experts.

Our service team members complete a Volkswagen-specific training and certification program to make sure they’re equipped to provide the highest level, manufacturer-approved level of service with unparalleled insight into the engineering of every vehicle in the Volkswagen lineup. Video updates keep any repairs transparent and give customers peace of mind throughout the process.

Volkswagen Care is our pre-paid maintenance program that allows you to schedule regular maintenance of your Volkswagen in line with manufacturer recommendations to ensure the peak performance of your vehicle. Our Smileage Guaranteed program means you also will receive certain services, like alignment checks and flat tire repairs, for free.

New Vehicle Specials and Financing Options

If you’re in the market for a popular new Volkswagen model, we have a number of exciting new vehicle specials you can choose from. Our specials generally involve a range of top-of-the-line models of all kinds, from sedans to SUVs. You can find specific performance and pricing information on each of our specials as well as arrange a test drive through our website.

You’ll also see some of the competitive finance and leasing options available. Our commitment to a serene customer service experience extends to the Capistrano Volkswagen finance center. Our expert finance team will talk through your needs and draft a finance plan that suits you. We have options for people in all circumstances, from first-time buyers to those looking for poor/no credit financing options. Our team is there to help get you approved whatever your situation.

Apply online for pre-approval on your financing today.

About Capistrano Volkswagen

Since 1997, we have been the go-to dealership for drivers in and around San Juan Capistrano, California. This is because we always look to put the customer first. “Smileage Guaranteed” is more than just a cute slogan; it’s a motto we live by.

We put the customer service experience at the forefront of everything we do. We’re committed to customer satisfaction, which is why we are proud to say we have never once sold a car for more than Volkswagen’s recommended retail price. It doesn’t matter how in-demand a model might be, we guarantee you will never pay a penny over MSRP.

When we make a sale, we are hoping to make a customer for life. We have a history of offering the highest sales values to our customers and doing everything we can to make our customers happy. We go out of our way to deliver the Smileage Guaranteed experience to everyone who visits the dealership, which is why we are number one in customer satisfaction in Orange County.

Experience the Capistrano Volkswagen Difference Today

We want you to feel fully in control of your car-buying journey. Everyone at Capistrano Volkswagen is committed to supporting you on that journey so that when you feel ready to make a purchase, you’re completely confident you’re getting the perfect car for you.

Our comprehensive service department means you can be assured you’re still getting expert support after you’ve driven off the lot. We want you to experience the Capistrano Volkswagen difference for yourself. Browse our online inventory, contact us online to schedule a test drive, or simply stop by the dealership to learn more.