The Capistrano Volkswagen Customer Care Pledge: Our Response to COVID-19
We here at Capistrano Volkswagen have committed to providing a clean and comfortable facility for our customers each and every day. As a result, we’re taking the following measures to make sure our dealership is sanitary:
All customer touch-points are cleaned and sanitized hourly
Contactless pay options available
New pens are provided to each customer to complete transactions in order to avoid cross-contamination
Shared magazines have been removed from the customer lounge
The popcorn machine will not be used until further notice
We will refrain from handshakes and hugs, but know that we still appreciate you and consider you family
If you have any comments, concerns, questions, or suggestions, please let us know. We appreciate your business and we thank you for your help in Keepin’ Capo Clean.
Our doors are open and our team is here to help with any of your needs:
Service Monday - Saturday: 7:30am - 6:00pm Sunday: Closed
Parts Monday - Saturday: 7:30am - 6:00pm Sunday: Closed
We understand that many people wish to refrain from travel and avoid public facilities in order to minimize the risk of coming into contact with COVID-19. We’d like to let you know that we offer multiple remote services that we encourage you to utilize if you need them. Take a look:
For more details or to request a service, give us a call or fill out the form below.
We hope the best for you, your family, and our community in this difficult and confusing time. From all of us here at Capistrano Volkswagen, stay safe!
