Our response to COVID-19 banner

The Capistrano Volkswagen Customer Care Pledge: Our Response to COVID-19

As COVID-19 concerns grow in our community, we here at Capistrano Volkswagen have committed to providing a clean and comfortable facility for our customers each and every day. As a result, we’re taking the following measures to make sure our dealership is sanitary:

  • All customer touchpoints are cleaned and sanitized hourly
  • New pens are provided to each customer to complete transactions in order to avoid cross-contamination
  • Shared magazines have been removed from the customer lounge
  • The popcorn machine will not be used until further notice
  • We will refrain from handshakes and hugs, but know that we still appreciate you and consider you family

If you have any comments, concerns, questions, or suggestions, please let us know. We appreciate your business and we thank you for your help in Keepin’ Capo Clean.

Please take note of our temporary revised hours as well.

Service         Monday - Friday: 8:00am - 4:00pm          Saturday: 8:00am - 12:00pm          Sunday: Closed

Parts            Monday - Friday: 8:00am - 4:00pm          Saturday: 8:00am - 12:00pm          Sunday: Closed

Our sales team is on stand by and available to assist with essential transportation needs as well. Call to schedule an appointment or take advantage of our online and remote shopping tools 24/7. 

Contact Us

Capistrano Volkswagen Remote Services

We understand that many people wish to refrain from travel and avoid public facilities in order to minimize the risk of coming into contact with COVID-19. We’d like to let you know that we offer multiple remote services that we encourage you to utilize if you need them. Take a look:

For more details or to request a service, give us a call or fill out the form below.

We hope the best for you, your family, and our community in this difficult and confusing time. From all of us here at Capistrano Volkswagen, stay safe!

How Can We Help?