How Are We Doing?

Your insight is important to us and when you have something to say, we listen. How was your recent interaction with Capistrano Volkswagen and did we earn your top marks?

We are always looking to improve our customer service experience and your feedback allows us to do so. Thank you in advance for taking the time to share your thoughts!

Customer Lobby
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Coley P., Tucson, AZ 16 Jun 2017
I've been here quite a few times since I got my car. Brad always takes such good care of me at Capo Beach VW! I am so thankful for his assistance, attitude, and urgency to get me in and out quickly!
5 rate
Yelp
Stella2017 15 Jun 2017
I brought in my Beetle for service and met Brad Johnson. He is now my go to Service Advisor. Always honest, knowledgable and helpful. He puts his customers first! I have had nothing but good experiences when I go to this dealership.
5 rate
Cars.com
Stella2017 15 Jun 2017
I brought in my Beetle for service and met Brad Johnson. He is now my go to Service Advisor. Always honest, knowledgable and helpful. He puts his customers first! I have had nothing but good experiences when I go to this dealership.
5 rate
DealerRater
awhits 14 Jun 2017
I have leased two different cars with Capistrano Volkswagen within the past 6 months. (Golf GTI and eGolf). Both experiences went really well! I shopped around at several other VW dealerships in Southern California and none of them were able to give me the price that I got here. As for cust...omer service, Buddy and Nick were very helpful and easy to work with. I definitely recommend these guys to others and feel that it is very likely that I will return for future purchases. Show more
5 rate
DealerRater
awhits 14 Jun 2017
I have leased two different cars with Capistrano Volkswagen within the past 6 months. (Golf GTI and eGolf). Both experiences went really well! I shopped around at several other VW dealerships in Southern California and none of them were able to give me the price that I got here. As for customer ...service, Buddy and Nick were very helpful and easy to work with. I definitely recommend these guys to others and feel that it is very likely that I will return for future purchases. Show more
5 rate
Cars.com
Kandis K., San Clemente, CA 08 Jun 2017
Great Service experience! Β The Service Advisors here are friendly & professional. Β My SA Brad was dialed in on my concern, went the extra mile to check my ESC for coverage and kept me informed throughout the process unlike the folks at my purchasing dealership which is why I gave Capo a try. Β... If you live in South OC, I would highly recommend you give Capo VW a go for your sales and service needs - you wont be disappointed! Β Thanks Capo for setting the customer service bar so high - you've earned my business & loyalty! Show more
5 rate
Yelp
Steve H 06 Jun 2017
I have purchased close to 30 vehicles in my lifetime and this was by far the best experience. Steve helped my son get the car he was looking for, and was very knowledgeable about the vehicle. At no point did we feel the discomfort that most of us dread when shopping for a car. He was friendly and e...asy to work with. The dealership provided a fair price and pushed us through the paperwork process quickly and easily. I will recommend Steve and Capo VW to anyone looking for a VW or comparable vehicle. Steve H Show more
5 rate
DealerRater
Steve H 06 Jun 2017
I have purchased close to 30 vehicles in my lifetime and this was by far the best experience. Steve helped my son get the car he was looking for, and was very knowledgeable about the vehicle. At no point did we feel the discomfort that most of us dread when shopping for a car. He was friendly and e...asy to work with. The dealership provided a fair price and pushed us through the paperwork process quickly and easily. I will recommend Steve and Capo VW to anyone looking for a VW or comparable vehicle. Steve H Show more
5 rate
Cars.com
Karl P., Redlands, CA 02 Jun 2017
For my first time buying a car, Mike made the process incredibly easy and simple to understand. The dealership is in a very nice location and had the best deals compared other VW dealership. I would definitely buy a car from here again!
5 rate
Yelp
Lovebug 01 Jun 2017
I love Capistrano Volkswagen. I just bought my 3rd beetle there. Steven our salesman was awesome to work with. The service department is great too.
5 rate
Cars.com
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